Legal
Privacy Policy
How The Expert Homes collects, uses, and protects your personal information.
What we collect
We collect only the information you choose to give us: your name, email address, phone number, property enquiries and, where you opt in, your WhatsApp number for instant alerts. We do not sell your data.
How we use it
Your details are used to respond to enquiries, schedule inspections, prepare offer letters, keep you updated on listings you’re interested in, and deliver the newsletter you subscribe to. Marketing emails always include a one-click unsubscribe.
WhatsApp & direct messaging
If you chat with us on WhatsApp or request a brochure, that conversation is covered by the platform’s own privacy terms. We use your WhatsApp number only to answer you and to send alerts you’ve opted into.
Cookies & analytics
We use basic analytics cookies to understand how the site is used and to improve it. You can disable cookies in your browser at any time without losing access to our core services.
Sharing
We share information only where necessary to fulfil your request — for example, passing your enquiry to your assigned property consultant within our team — and with service providers bound by confidentiality. We never sell or rent your personal information.
Data retention & your rights
We keep enquiry records only as long as needed to serve you and to meet legal obligations. Under the Nigeria Data Protection Regulation (NDPR) you may request access to, correction of, or deletion of your data at any time.
Contact
For any privacy request or question, email hello@theexperthomes.com.ng, call 0700 393 7843, or chat with us on WhatsApp.